Help desk and response times.

General inquiries

Questions about the fair, program, getting to Belgrade, and what to expect across the three days.

Tickets and registration

Registration help — visitor, professional, hosted buyer, and exhibitor flows. Change-of-details, refunds, invoices.

Technical support

Login problems, password resets, two-factor issues, and any glitches on the site or in the companion app.

Privacy and data

Data subject requests — access, correction, export, deletion — under GDPR and Serbian privacy law.